Unsolicited e-mail, commonly known as spam, is a growing problem for Internet
users. Sometimes it
can seem like the junk mail that inundates your e-mail box far outnumbers
the authorized personal
and professional messages you receive.
Besides being unwelcome and frustrating, spam can also take up storage
space and be difficult, if
not impossible, to stop.
There are measures you can take against the relentless messaging by spammers,
experts say.
Dealing with unsolicited mail comes with a list of recommendations that
can keep your account out
of the hands of the spam address collectors and the marketers that use
their lists.
How to minimize spam
You should ignore spam messages. If you aren’t familiar with the person
or company who sent the
message, don’t click on a Web link to remove your address. And never respond
to an e-mail’s
instructions to reply with the subject "Remove." This only identifies your
e-mail address as being
valid and will intensify the amount of spam mail that you receive in the
future.
Reputable Web sites offer legitimate ways to join and leave mailing lists
for newsletters and
announcements. However, removal instructions from unsolicited spam are
almost always a ruse.
Your response is a signal to the spammer that your e-mail address is being
read by a real person.
You should resist the temptation to respond to unsolicited messages.
Protect your e-mail address
Spammers usually rely on finding your e-mail addresses on Web pages (message
boards) or
published in Web directories. One of the best ways to defend against spam
is to avoid having your
e-mail address appear as a clickable address link on a Web page (using
an HTML "mailto:" link).
If you must post your e-mail address online, it is best to use pure text,
like johndoe at yahoo dot com.
This is something a human can read, but a Web spider (a program that reads
Web pages and looks
for links) can’t collect as a valid e-mail address.
Alternatively, if you have your own Web site, consider using a feedback
form rather than an e-mail
address link to have people send you a message. It’s less convenient, but
this helps prevent the
online harvesting of your e-mail address by spammers.
Starting over
The sad fact is that if you are on a bunch of spam lists now, you can’t
remove your address, and
you won’t be able to block all the new domain names (bogus or otherwise)
that spammers will use.
If the load gets to be too much, you may need to get a new
e-mail address or user name from your Internet service provider (ISP).
You can limit future spam by being careful with whom you share your new e-mail address.
Consider getting a secondary e-mail address from a free service (Hotmail
or Yahoo!) for use with
unfamiliar sign-up forms and Web services you might not trust. Most free
Web e-mail services also
include some form of spam blocking.
By using a secondary e-mail address (johndoe@yahoo.com), you can test unknown
Web services
while preserving your main e-mail address for communications with personal
friends and trusted
companies.
It is usually best not to use a free e-mail service address for sensitive
communications, like online
banking.
If you sign up to use a free e-mail service, don’t list your name or e-mail
address in any of their
online directories. Opt out of being listed in anything. Otherwise, you’ll
get spam right away as
people find your address published online.
One additional advantage of using a free e-mail service is that you can
access your e-mail from
anywhere you can get connected to the Internet using a Web browser.
Read the privacy policy
You should be careful to only provide your primary e-mail address to trusted
companies and
reputable Web sites that specify they won’t sell or share your personal
information.
Companies are becoming sensitive about being identified as spammers, and
most larger Web sites
now have clear privacy policies that will tell you if they sell mailing
lists to others.
Be aware of how your e-mail address might be used after signing up for
online services, and be
careful not to allow your e-mail address to be published as an active link
on the Web. These two
steps can eliminate being targeted for spam and narrow the odds of being
included on future spam
lists.